terms & conditions

the fine print…

the following terms and conditions govern all use of the dunkle authentic website. by using this website, you agree to these terms of use in full. if you disagree with these terms of use, or any part of these terms of use, you must not use this website. these terms and conditions are subject to change and are current as of September 4th, 2016.


the dunkle authentic website uses cookies. by using this website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our privacy policy.

order processing

all orders are processed and shipped within one business day. a confirmation receipt and tracking number will be emailed to you once it has been shipped.

payment & security

dunkleauthentic.com does not store or take payment information – our payment options are run through PayPal, a secure external payment gateway. please refer to PayPal’s terms & conditions for more information on security.

product information

as some of our products are heat sensitive we package them in insulated bags, however we ask that you do not to leave them in the sun or post box for too long.

quality control

dunkle authentic takes quality control very seriously and it is absolutely guaranteed. if you are not happy with your products, please let us know as soon as possible for either an exchange or full refund.

change of mind

if you change your mind on an order for whatever reason, please let us know within 30 days of purchase for either an exchange or full refund.
further questions? please email us at hello@dunkleauthentic.com.